To accept card, ACH, Apple Pay, and Google Pay in Run a Call, you connect a Stripe account. Most shops finish in under 10 minutes.
Before you start
Have these on hand:
| Item | Why |
|---|---|
| EIN (or SSN if you're a sole proprietor) | Required for tax verification. |
| Business address | The one on your tax return. |
| Bank account routing + account number | For payouts. |
| A photo ID | Of the account principal. |
| Average transaction size and monthly volume | A ballpark is fine. |
Open Settings → Payments
Click Connect Stripe.
You'll be redirected to Stripe to either:
- Create a new Stripe account (most new shops).
- Connect an existing Stripe account (if you already have one — for example, you were using Stripe for booking already).
Fill in Stripe's verification
Stripe asks for your business info, ownership, and bank account. None of this lives in Run a Call — Stripe handles it directly.
Most accounts are approved instantly. Some take a few hours or a day for manual review (large processing volume, certain industries).
Come back to Run a Call
After Stripe approves, you land back at Settings → Payments with a green Connected badge.
Configure:
| Setting | What it does |
|---|---|
| Accepted methods | Card on by default; tick ACH and Apple Pay if you want them. Apple Pay requires verifying your domain — Run a Call handles that automatically. |
| Statement descriptor | What shows on the customer's card statement. Keep it short and recognizable: ACME HEATING. |
| Customer-side card fee | If you want to pass the processing fee to the customer, set the percentage here. (Check your state's surcharge laws first.) |
| Tipping | Turn on for residential service calls if you want customers to add a tip at checkout. |
Test it
Use Stripe's test mode (toggle in the top-right while in test) to run a test invoice through the flow:
- Create a draft invoice in Run a Call.
- Send it to your own email.
- Pay it with Stripe's test card
4242 4242 4242 4242. - Verify the invoice flips to Paid and the payment shows in the timeline.
Payouts
Stripe deposits your earnings to your bank account on the schedule you choose under Stripe → Payouts. Default is 2 business days after the charge clears.
ACH transfers settle slower — typically 3–5 business days.
Refunds and disputes
Refunds aren't built into Run a Call yet — issue them directly in the Stripe Dashboard, then leave an internal note on the invoice so AR reporting reflects what happened. Disputes (chargebacks) are managed in Stripe; respond within Stripe's deadline.