Phone (VoIP)

Voice, Texting and the AI Receptionist: what each includes, what it costs, and where everything lives.

Buy an extra US local number, register its emergency address, and tag it for call tracking.

Ask our team to move your current number over, what to gather, and what to expect on moving day.

Calls are recorded by default — change the disclosure, turn recording off per number, and set how long recordings are kept.

Register the emergency address for each number, acknowledge 911 limits, and re-confirm it every year.

Build the path a call takes — menus, business hours, ring steps, on-call, outside numbers, voicemail boxes, the AI receptionist — and test it before you publish.

Where missed calls and voicemails show up, the alerts your team gets, and how to turn your own alerts on or off.

Dial out from the browser, answer the incoming call card, transfer, hold, and wrap up — plus calling from the mobile app.

Build the questions your team asks on every inbound call and run them from the call panel with Intake.

Find a call, play the recording, and jump through the transcript.

Turn a live call, a wrapped-up call, or an AI receptionist call into a job in a few clicks.