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AI Receptionist
AI Receptionist
Answer every ring 24/7. Book jobs while you're on a roof.
9 articles
Overview & setup
2 / 2
AI Receptionist overview
What the AI Receptionist does on a call, what your team sees afterwards, and what it costs.
Setting up the AI Receptionist
Activate the add-on, run the setup wizard, send calls to the receptionist, and test it live.
Configuration
2 / 2
Customizing the AI Receptionist (voice, name, tone, greeting)
Pick a voice, name it, choose a tone and write the first line callers hear; tone changes are limited to 10 a month.
Spam filtering and blocked numbers
How spam calls are screened, how to block a number, and why neither counts toward your AI calls.
Day-to-day operations
5 / 5
Messages by default, transfers when you say so
The AI takes complete messages by default; turn on transfers to connect certain callers to a person, on your rules.
Reviewing AI call transcripts
Work the AI calls in Conversations: summaries, captured details, to-dos, transcripts and one-click scheduling.
Auto follow-ups after a missed call
Text missed callers back automatically with an automation, or let the AI Receptionist answer and work its to-dos.
How the AI Receptionist is billed
$99/month with 100 answered calls, what happens past 100, and where to see usage.
Adding business facts to the AI prompt (FAQ editor)
Add prices, brands and service-area facts on the FAQ tab so the receptionist answers callers correctly.