If Run a Call doesn't do something you need, tell us. Real feedback shapes the roadmap.
How to submit
- From the web app, click Help (top-right) → Request a feature.
- Title — one line.
- Description — what you want, why, and how often you'd use it.
- (Optional) Vote / +1 an existing request instead of creating a new one if it matches.
What happens after
| Step | Detail |
|---|---|
| Triage | Every request goes to the product team. |
| Themes | Common requests get bundled into roadmap themes. |
| Response | One of: In progress, Planned, Considering, Not planned (and why). |
| Notifications | You'll get an email when the status changes. |
What gets prioritized
Roughly in this order:
- Things many shops are asking for — votes matter.
- Things that unblock revenue or risk — a sync error costing money, a compliance gap.
- Things that match the platform's direction — features that compound, not one-offs.
- Things the team is excited to build — wild card; sometimes great stuff comes from passion.
What gets declined
- Adapter features for niche workflows that would balloon the UI for everyone.
- Anything that requires a separate product (e.g. CRM-from-scratch, full ERP).
- Things already on the roadmap — we'll point to the relevant entry.
Direct contact
For urgent product feedback, email admin@runacall.com. It goes straight to the product team.