Every monthly invoice for your Run a Call subscription is available — view it in-app or download as a PDF from Stripe.
View past invoices
- Settings → Billing.
- Invoices section.
You'll see every invoice with:
| Field | What it shows |
|---|---|
| Date | Issued date |
| Amount | Total billed for the period |
| Status | Paid, Open (unpaid), or Void |
| Description | Typically the period covered ("Run a Call subscription, [month]") |
| Download PDF | Link to the Stripe-hosted PDF |
Download a PDF
Click the link on any invoice. The PDF opens directly from Stripe's storage — Run a Call doesn't host these files itself.
The PDF includes:
- Your business name and address (the one on file in Stripe).
- The invoice line items (subscription, add-ons, usage overages).
- Subtotal, taxes, total.
- Payment method (last 4 digits).
- Stripe's receipt formatting.
Editing the company info on the PDF
The PDF's customer-facing name and address come from Stripe's customer record, not Run a Call's Organization settings. To change them:
- Open the Stripe Portal (link from Settings → Billing).
- Update billing details.
- Future invoices use the updated info.
Note
Past invoices keep the info that was current at the time — that's standard accounting.
What's on every invoice
- Base subscription fee for your plan tier.
- Any add-ons active in the period (AI Receptionist, extra phone numbers).
- Overage charges — calls past quota, SMS past quota, etc.
- Taxes (where applicable).
Common patterns
| Pattern | What it means |
|---|---|
| First invoice has a partial month | Pro-rated based on signup date |
| Sudden spike | Usually an AI Receptionist usage month or a one-time add-on — line items show what |
| No invoice for the current month | Invoices are issued at the end of the billing cycle, not the start |
Tax compliance
Run a Call's invoices are receipts — your accountant can attach them to your books as standard SaaS expenses. The PDFs include enough detail for most tax workflows. If your jurisdiction needs more, contact support for an audit-ready export.