By default, the Jobs page shows current and scheduled work. Completed, Closed, and Cancelled jobs are hidden so the day view stays clean — but they're not deleted. Here's how to find them.
From the Jobs page
- Go to Jobs.
- Click the Status filter at the top.
- Tick Completed, Closed, and/or Cancelled.
- Apply.
You can save the filter as a preset — Last week's completed jobs — and pin it to the top of the page.
From a customer's profile
If you remember which customer the job was for, open the customer record. Every job they've ever had is listed there in reverse chronological order, including cancelled ones.
From the global search
Type the customer name, address, or job ID into the search bar at the top. Results show completed and cancelled jobs the same as open ones.
From the dispatch board
The board hides completed and cancelled jobs by default. To show them, open the View menu on the dispatch board and toggle the Show completed option. They'll appear greyed out in the timeline.
Reports
For aggregate counts:
- Jobs report — total jobs by status across a date range. See Jobs report.
- Tech scorecards — completed jobs per tech.