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Messages

SMS, email, A2P 10DLC, and the unified inbox.

5 articles

Getting started3 / 3

Message Center overview

Texts, replies, and threads grouped by customer.

Registering your business for A2P 10DLC

What 10DLC is and how to register so texts don't get filtered.

Sending and receiving SMS

Send a text from a customer page, the inbox, or a job.

Using the Message Center2 / 2

Customizing 'on my way' and 'running late' messages

Edit the templates that fire on tech ETA changes.

How customers can opt out of texts

What STOP, START, HELP do, and how opt-outs are tracked.