Invoices

Bill customers and get paid without month-end surprises.

12 articles
Basics7 / 7
How to create and send an invoice
Create an invoice from a job, review the draft, and email it with a pay link.
Understanding invoice statuses
Draft, Sent, Viewed, Partial, Paid, Overdue and Void — what each means and what sets it.
What customers see when you send an invoice
A walkthrough of the customer-facing invoice link.
Setting payment terms for invoices
Due on receipt or Net 7–90: set your default and choose terms when you create an invoice.
Downloading an invoice as a PDF
Download the invoice PDF, what's on it, and what your customer can download.
Voiding and deleting invoices
Invoices can't be deleted — void one to cancel it and keep the record.
Texting an invoice or estimate to a customer
Send an invoice or estimate by text, email or both, preview the exact message, and see why Text is unavailable for a customer.
Advanced5 / 5
Invoicing milestone payments (deposits & progress billing)
Generate, send, and collect the per-milestone invoices of a payment schedule — and bill extras outside the plan.
Invoices FAQ
Editing sent invoices, partial payments, numbering, tax, refunds and disputes.
Closing a $0 invoice at no charge
Settle a warranty or no-charge invoice without recording a payment, from the office or the mobile app, and how to undo it.
Asking for a Google review on invoices and receipts
Show a Leave a review button, and an optional QR code, on the payment page, the receipt email, the invoice email and the invoice PDF.
Setting a default email subject for invoices and estimates
Write the subject line your invoice and estimate emails go out with, using placeholders like the invoice number and the service address.