Invoices

Bill customers and get paid without month-end surprises.

13 articles
Basics7 / 7
How to create and send an invoice
Create an invoice from a job, review the draft, and email it with a pay link.
Understanding invoice statuses
Draft, Sent, Viewed, Partial, Paid, Overdue and Void — what each means and what sets it.
What customers see when you send an invoice
A walkthrough of the customer-facing invoice link.
Setting payment terms for invoices
Due on receipt or Net 7–90: set your default and choose terms when you create an invoice.
Downloading an invoice as a PDF
Download the invoice PDF, what's on it, and what your customer can download.
Voiding and deleting invoices
Invoices can't be deleted — void one to cancel it and keep the record.
Texting an invoice or estimate to a customer
Send an invoice or estimate by text, email or both, preview the exact message, and see why Text is unavailable for a customer.
Advanced6 / 6
Invoicing milestone payments (deposits & progress billing)
Generate, send, and collect the per-milestone invoices of a payment schedule — and bill extras outside the plan.
Invoices FAQ
Editing sent invoices, partial payments, numbering, tax, refunds and disputes.
Closing a $0 invoice at no charge
Settle a warranty or no-charge invoice without recording a payment, from the office or the mobile app, and how to undo it.
Asking for a Google review on invoices and receipts
Show a Leave a review button, and an optional QR code, on the payment page, the receipt email, the invoice email and the invoice PDF.
Setting a default email subject for invoices and estimates
Write the subject line your invoice and estimate emails go out with, using placeholders like the invoice number and the service address.
Automatic late fees on past-due invoices
Add a percent or flat late fee to unpaid invoices a set number of days after the due date, repeat it every 30 days, and waive it when you need to.