Your business info — company name, address, hours, timezone, logo — lives in Settings → Organization. Admin and Owner can edit; others can view.
Edit business info
- Settings → Organization.
- Edit any field (see table below).
- Save.
| Field | What it controls | Notes |
|---|---|---|
| Company name | What shows on PDFs, emails, the booking page | — |
| Business address | Street, city, state, ZIP | Used on PDFs and A2P submission |
| Phone | Main public phone number | Booking page fallback, customer footers |
| Main public email | Reply-to on outbound emails | |
| Hours | Open/close times by day of week | See Setting business hours |
| Timezone | Every date/time the platform displays for staff | — |
| Logo | PDFs, emails, booking page, customer-facing invoice page | See Uploading your company logo |
| Primary brand color | Accent on booking pages and emails | — |
| Default tax rate | Single account-wide rate | Applies to new invoices only |
Where each field shows up
| Field | Surfaces |
|---|---|
| Company name | Invoice/estimate PDF headers, customer-facing pages, SMS sender identity (where applicable) |
| Address | Invoice/estimate PDF footers, booking page, A2P 10DLC submission |
| Phone | Booking page "call us instead" fallback, customer-facing footers |
| Reply-to on outbound emails | |
| Hours | Dispatch board open hours, AI Receptionist routing, booking-page slot availability |
| Timezone | Every date and time shown to staff; PDFs |
| Logo | Top of all branded surfaces |
Multi-location
Note
There's no built-in multi-location concept today. If you operate from multiple shops:
- Treat the primary address as the corporate billing location.
- Use Vendors for inventory at separate locations (not exactly the same, but close).
- Use Properties on customers for the service location (always different from the org address).
When changes take effect
| Field | Takes effect |
|---|---|
| Logo and color | Within a minute on next page load |
| Address | On the next document generated (existing PDFs keep their original) |
| Hours and timezone | On next page load |
| Default tax rate | Applies to invoices created after the change — existing invoices keep their original tax |