Go to Run a Call

Schedule & Dispatch

Plan the day, route the trucks, and reassign on the fly.

6 articles

Basics3 / 3

Dispatch board overview

The board, the lanes, and how drag-to-reassign with drive time works.

Setting your business hours

Tell Run a Call when you're open so booking and dispatch obey reality.

Avoiding scheduling conflicts when assigning jobs

How Run a Call warns you before you double-book a tech.

Advanced3 / 3

Letting Runny auto-assign a board of jobs

Run the AI dispatcher to balance a day's jobs across techs in one click.

Planning multi-day jobs (install projects)

Schedule an install that spans two or more days with the same crew.

Customizing the dispatch board

Choose what shows on each job card and lane.