My Jobs is the home screen for field techs on the mobile app. It shows today's and tomorrow's appointments, in the order the dispatch board scheduled them.
What the My Jobs list shows
Each appointment card:
| Field | What it shows |
|---|---|
| Customer name + address | Who you're visiting. |
| Job type | Service, Maintenance, Installation, Estimate, Callback. |
| Scheduled time window | Your appointment slot. |
| Your role on this appointment | Lead or Helper (more on this below). |
| Status | Scheduled, En Route, In Progress, Completed. |
Tap any card to open the job's full detail page.
Lead vs Helper roles
A single job can have multiple techs assigned to the same appointment:
| Role | What it does |
|---|---|
| Lead | Runs the job. Their actions drive the job's main status. |
| Helper | A secondary tech on the crew. Has their own time clock that tracks helper hours separately. |
Note
If you're the Lead, your status changes (En Route → In Progress → Completed) flip the job itself. If you're a Helper, your status only affects your own time log on this appointment.
Job detail page
Opening a job shows everything a tech needs:
| Section | Contents |
|---|---|
| Customer info | Name, phone, address, prior notes. |
| Equipment | What's installed at the property, history. |
| Line items | The scope from the estimate (or the empty list to fill in). |
| Checklists | Anything the office added that you need to complete. |
| Notes | Internal and customer-facing. |
| Your crew | Who else is on this job, with their roles. |
| Photos | Taken so far. |
| Signature | If collected. |
What you can do from the job page
| Action | What it does |
|---|---|
| Update job status | On my way, Arrived, Mark done. |
| Add notes | Internal or customer-facing. |
| Take photos | Before, after, data plate, damage, other. |
| Build / edit the estimate | If scope changes. |
| Build the invoice | At job close. |
| Click-to-dial | Call the customer. |
| Send an SMS | Text the customer. |
Filtering My Jobs
By default you see today + tomorrow. To see further out:
- Toggle to Week view (if available).
- Or use the date picker.
For past jobs you completed, switch to History.